Privacy policy

  • Privacy Policy

    At Archaic House, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or stay with us.

    1. Information We Collect
    We may collect the following information:

    • Name, email address, and contact details

    • Booking information and payment details

    • Passport/ID information for check-in (as required by law)

    • Communication records (emails, messages, inquiries)

    • Website usage data through cookies or analytics tools

    2. How We Use Your Information
    We use your information to:

    • Process reservations and payments

    • Communicate with you before, during, and after your stay

    • Comply with legal requirements

    • Improve our services and guest experience

    • Send occasional promotions or updates (only if you opt in)

    3. Sharing Your Information
    We do not sell, rent, or trade your personal information. We may share data with trusted service providers (such as payment processors or booking platforms) only as necessary to deliver our services.

    4. Data Security
    We take appropriate measures to protect your personal data from unauthorized access, disclosure, or misuse. However, no method of online transmission or storage is 100% secure.

    5. Your Rights
    Depending on your location, you may have the right to:

    • Access, update, or delete your personal data

    • Withdraw consent for marketing communications

    • Request information about how your data is processed

    6. Cookies and Website Tracking
    We may use cookies or third-party analytics tools to enhance website performance and user experience. You can manage cookie preferences in your browser settings.

    7. Contact Us
    If you have any questions about this Privacy Policy or your data, please contact us at:
    📧 archaichouse@gmail.com
    📞 +855 10 343 222
    📍 Archaic House, Siem Reap, Cambodia